One team, one plan, one person accountable.
Complete Care puts SQL Server, Power BI, and Microsoft Fabric under a single monthly plan, so nothing falls between providers and someone always owns the whole picture.One monthly plan for SQL Server, Power BI, and Fabric, with one person accountable.
Why one plan beats three providers
Data platforms rarely fail in just one place. A slow database shows up as a slow report, and a failed pipeline (an automated job that moves data) looks like a Power BI problem. With a separate provider for each layer, issues get passed back and forth while the business waits.
Complete Care gives you one team that already understands how your SQL Server, Power BI, and Fabric environments fit together, and one person accountable for all of it.
One accountable lead
A single point of contact who owns the overall picture and makes sure every request reaches the right people.
What's covered
Ongoing care for each layer of your data platform, under one plan.
SQL Server
Monitoring, backups, patching, high availability, and on-call support for your SQL Server environment.
Power BI
Ongoing support for your Power BI environment, so the reports and models your team relies on keep working.
Microsoft Fabric
Capacity (the computing power you pay for) and cost monitoring, fixes for failed pipelines and refreshes, tuning, access administration, and a monthly report.
Single accountability
One person accountable across all three, so a problem never gets lost between providers.
How support works
Response time is how quickly a qualified person engages with your request, not a guarantee of how quickly an issue is resolved.
Business hours
A response to support requests within 3–4 business hours, Monday to Friday, 9 AM to 6 PM Eastern.
After hours
When it's part of your contract, a dedicated team handles after-hours requests, with a response within 3–4 hours.
How it works
From first conversation to ongoing care.
Start with a review
We look at your current environment, often through a Health Check or a Fabric Assessment, so the plan fits what you actually run.
Get set up
We document your environments, agree on scope and how requests reach us, and put monitoring and access in place.
Run month to month
We handle monitoring, patching, fixes, and support, and flag what needs your attention.
Is Complete Care right for you?
- You rely on SQL Server, Power BI, and Fabric, or you're moving that way
- Problems bounce between your database, pipeline, and reporting providers
- Your data team is small, or stretched across other priorities
- You want someone accountable for the whole platform, not just one piece of it
- You want after-hours coverage and would rather agree on it in advance
- You'd prefer steady, ongoing care to paying for emergencies
Common questions
Complete Care is built around SQL Server, Power BI, and Fabric together. If you don't use all three yet, tell us what you run and we'll talk through what makes sense.
Business-hours support is included. After-hours support is available by agreement as part of your contract, handled by a dedicated team, with a response within 3–4 hours.
One accountable lead, who owns the overall picture across SQL Server, Power BI, and Fabric and makes sure each request reaches the right people.
Yes. Managed DBA and Managed Fabric are available on their own, and you can move to Complete Care whenever you'd like one plan for everything.
Reach out through the contact page. We'll start with a conversation about what you run today, then recommend a review or go straight to a plan.
Not ready for a plan yet?
Both reviews are a practical way to begin.
Let's talk about one plan for your whole data platform.
Every engagement starts with a conversation, not a contract.
Talk to Us About Complete Care